CUSTOMER CARE

"It takes a long time to find a new customer, just one second to lose it"..

.. take a look at what we do to serve our customers in the best possibile way!

 

OUR SERVICES (for Italian customers only)



NO TRANSPORT COSTS ON ORDERS
OF 2000,00 EUROs
 
 

NO MINIMUM ORDERING QUANTITIES
You may order whatever you want, even a single spare part only! There are no minimum ordering quantities!
 
 

FREE TOLL FAX NUMBER
Please send your orders free of charge at the following free toll fax number 800 315 505 (for Italy only)!
 
 

FREE RETURN
POLICY
If you are not satisfied with our products, you may return them free of charge! We will pay for everything.
 
 
ORDERS ARE PROCESSED AND SHIPPED IN 48 HOURS!

This is crucial for spare parts and repair service!
 
 

NO CHARGES!

No transport costs are charged when delivering BACK-ORDERS.
 
 


SERMAC S.r.l. - Via G. Galilei, 4 - Zona Ind. Rame - 42046 Reggiolo (RE) - ITALY
Tel. (+39) 0522 97.17.99 - Fax (+39) 0522 97.29.70 - P.IVA 01363900356 - E-mail: info@sermac.net